When Submitting an online request, please be sure to follow all prompts until you receive the "booking submitted" pop up box. You will also receive a confirmation email once you have successfully completed a request. If you do not receive a reservation request confirmation email or have any other questions, Please call our office at (850) 951-9901.
Reservations can also be made by emailing info@bestpalspetresort.com or calling our office at 850-951-9901
Best Pals Policies
Checkout Policy
Checkout is by 12:00 PM on your pet’s pickup day. Afternoon pickups are welcome for an additional $20 per pet.
Cancellation Policy
We require at least 48 hours’ notice for any cancellations. Cancellations made with less notice will be charged 30% of the reservation total. Please note, we do not offer credits or refunds for early pickups.
Reservation Policy
A credit card on file is required to secure all reservations. Your card will only be charged in accordance with our cancellation policy.
Vaccination Requirements
All our dog and cat guests attending daycare and/or boarding MUST be current on vaccinations.
DOGS
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Rabies
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Distemper/Parvo combo
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Bordetella
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CATS
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Rabies
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Distemper
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Feline Leukemia and Aids
BEST PALS PET RESORT reserves the right to refuse service and admittance to any pet guest who lacks proof of vaccinations, displays signs of contagious health conditions, or does not meet our health and temperament standards.
All dogs attending daycare must pass our temperament examination. The test can take 30 minutes or more and BEST PALS PET RESORT, LLC reserves the right to refuse any dog who demonstrates aggressive behavior towards staff members or other guests.